Sales Call COACHLINE
May 04 2019
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Conducting a sales call can sometimes be very scary, but it shouldn’t be. We have put together the framework for the perfect sales call. Follow these 21 steps, in this specific order and see your sales skyrocket in no time. Let us know about your results in the comments. We can’t wait to see you flourish!

Additionally, if you want more assistance with building and growing your online fitness business be sure to schedule a Breakthrough session with someone from our team. You can book your Free Breakthrough Call here.

1. Build Rapport

Introduce yourself, ask how they are doing and engage in small talk.

2. Provide Call Agenda

Describe the 3 things you plan to do on the call:

  1. Discover where you are now
  2. Map out where you want to be
  3. Create a plan of action to get you where you want to be

3. Establish Ground Rules

Inform them of your expectations:

  1. Be honest
  2. Discussions are not meant to hurt you, only intend to help
  3. This is about understanding if you are a good fit for my program
  4. Are you committed to making long term changes?

4. Gather Info

 Ask some questions to gather info:

  1. What made you schedule this call?
  2. How did you find out about us?
  3. How long have you been following us?

5. Tell Your Story

Explain who you are and what you have experienced – be real and honest.

6. Find Out Their Story & Main Problem

Ask questions like:

  1. What happened to your health?
  2. Can you provide a run through of your nutrition routine?
  3. What are your exercise habits?

7. Listen and Give Pointers

Make them feel valued and provide helpful advice that will lead to them working out.

8. Find Out the Cause of Their Problem

Ask questions like:

  1. What has been stopping you from reaching your goal?
  2. How does this affect you?
  3. How bad do you want a change?

9. Provide a relevant example

Provide an example of someone with the same problem and break down their causes.

10. Get to the root of the pain

Ask questions that dig deep:

  1. How long have you felt like this?
  2. What will happen if you carry on this way?
  3. How does it make you feel?
  4. What will happen if you get your desired results?

11. Evoke a Revelation

Get them to realize that the path they are on right now is not great and how to establish a new path.

Get them to state where they want to be in 90 days – specifics such as: weight, emotions, lifestyle etc. 

12. Establish A Target Goal Date

State a specific date that they can reach their goal.

13. Visualization Exercise

Get them to visualize themselves completely transformed on X date:

  1. What do you look like?
  2. How do you feel?
  3. What are you doing?

14. Get Them to Commit to Their Goal

Ask them how committed they are to achieving their goal by X date on a scale of 1 to 10.

15. Offer Your Help

Ask for permission to speak to them in more detail about how you can help them.

16. Pitch Your Program

If on video conference, share your screen and present your presentation.

17. Confirm their Interest

Ask them if the program is something that will get them the results they desire and why.

18. Reveal the Price

Provide the price of your program.

19. Be Silent

Don’t say a word, let them speak first.

20. Get Card Details

Get their payment information.

21. Provide Next Steps

Inform them of what they can expect next:

  1. Complete forms.
  2. Set up on-boarding call.
  3. Begin program.
 

Knowing what to do on a sales call is just one small part of the entire system to get the big bucks in a short time frame. Knowing where to find the right clients is the first and most important step. To get more assistance with finding and booking clients schedule a free breakthrough call with our team, just click below.

COACHLINE Free Breakthrough Call
Posted inSales

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